COVID19 (Coronavirus) update

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COVID19 - Coronavirus Update

We continue to focus on the care and wellbeing of the people we support and staff.

We are proud of our staff teams and the amazing work they have and continue to do, delivering service in these difficult times. At this time they are working tirelessly to ensure peoples’ health and wellbeing is paramount, whilst dealing with the concerns and challenges that every member of our society is facing right now.

Many of our services continue to support people in their own homes and day support services, as we have throughout the pandemic. Currently, most of our services remain in operation and are being reviewed on a daily basis in response to Government advice.

The Government’s advice encourages those who need health and social care services to continue to receive support, with suitable safety measures in place to reduce the risk of spreading the virus. As part of our standard working practice our support services, teams always follow our robust infection prevention and control practices.

At all times, we want to reassure you that we are following Government guidance on how we respond to the pandemic, with our utmost priority being focussed on keeping people safe and well.

  • Testing: In our Extra Care Scheme, Supported Living Houses and Day Services, our staff are currently being tested on a regular basis to identify those who are asymptomatic. In line with guidance, testing will be done weekly for staff and every 28 days for people we support.
  • Vaccinations: We are pleased to say that people we support and staff are beginning to receive the Covid-19 vaccination. This is an encouraging development in the fight against the virus and we are encouraging everyone to have the vaccination when it is offered to them, but we must equally continue to be vigilant and observe all the guidelines provided to us.
  • Infection control: You can be reassured that all of our services have an ongoing and plentiful supply of personal protective equipment (PPE). We have robust infection control measures and enhanced cleaning regimes are in place in all our services. Our staff are fully trained to ensure infection prevention and control measures are strictly followed.

    Support staff: Our teams continue to be supported by our office-based teams who are following current guidance to work from home where possible. Our office spaces remain open to a limited number of colleagues who need to come in for essential reasons.

We continue to risk assess and risk manage our services daily and will provide updates if any circumstances change. If local services are impacted due to local restrictions or public health requirements, then your local service will inform you if it is directly impacted.

FAQs and Guidance

For FAQs relating to your health and wellbeing or general queries about the government position and latest news please visit these websites:

For FAQs relating to the local response to the pandemic in Bolton, the latest position and latest news please visit these websites:

If you have any other enquiries relating to Bolton Care’s response to the virus, which aren’t covered within these documents, please email us on using the title ‘COVID19 Query’ in the subject box and we will get back to you as soon as possible.